Drury Inn & Suites Memphis Southaven

The staff were all friendly. We especially liked the morning crew who did the breakfast. The kick back bartender was good but got a little loud. He was very enthusiastic and wouldn't change that. We just like things a little quieter. Every staff member we encountered, maintenance, housekeeping, desk, spoke to us and/or acknowledged us. (The guy vacuuming acknowledged us) I've been in customer service my whole life and am great at it. Therefore I expect 110% & am often disappointed. I was NOT at the Drury. Very pleased. Thank you.

The room size, the refrigerator and microwave oven, nice size TV, complimentary breakfast. The manager's reception was nice the night that we attended.

I love the breakfast and dinner items, along with the drinks for those staying at the hotel. Makes for an easier time traveling and didn't have to fight traffic or wait for our food, if we had gone to a restaurant. The service at the front desk and in the dining room was exceptional and so friendly. The staff pride themselves on what they do and they should! Loved that shampoo, conditioner and body wash are available in the shower. Room was extremely clean upon arrival. Microwave, refrigerator discreetly positioned in room.

Breakfast and evening buffet selections were excellent. Something for everyone. My only suggestion is to offer a dessert option at the afternoon buffet though it isn’t essential. The rooms were clean. The staff were excellent. The optional drink voucher was an added bonus. It gave us time to relax over a cocktail in a pleasant small group setting.

The room was much bigger than I realized, very clean, had an amazing breakfast…definitely the best value hotel we’ve stayed at. We’ve paid more at other hotels for 1/2 the quality and service at Drury. I highly recommend and we would definitely stay again.